📬 聯絡我們｜Contact Us
如有關於訂單、送貨、自取、合作或媒體查詢，
歡迎透過以下方式與我們聯絡，我們樂意為你解答！
For any questions regarding your order, delivery, pickup, collaboration or press enquiries,
feel free to reach out — we’d love to hear from you.
📧 電郵 / Email: cs@samemoon.uk
📱 Instagram: @underthesameoon.uk
我們一般會於 1–2 個工作天內回覆你。
During peak seasons (e.g. before Mid-Autumn), replies may take slightly longer — thank you for your patience!
Return policy
Since all our products are handcrafted, we do not offer returns unless an item arrives damaged in transit. If your order is damaged upon delivery, please contact us immediately with photos and we'll arrange a replacement.
Shipping
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Manufacturing
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
